1) Introduction
FCS is required by Canadian Federal law to Protect the privacy and the confidentiality
of personal information – whether by the web, telephone, fax or through
our offices.
FCS operates its business on the basis of a corporate privacy policy that dictates
the handling of the personal information collected. Our privacy policy ensures
the protection of FCS clients and our partners. Our policy and contents comply
with the requirements as defined in PIPEDA.
2) Privacy Statement
This Policy deals only with personal information in the possession of Fundy
Computer Services Ltd. By definition personal information is information about
an identifiable individual, excluding business contact information. FCS from
time to time may change its policy and in doing so will update its web site
accordingly.
3) Privacy Officer & Accountability
Herb Duncan, President FCS & Privacy Officer
107 Prince William Street
Saint John, NB
E2L 2B2
Telephone - 1-506-653-9727
Fax - 1-506-657-5417
Email – Herb.Duncan@FCS.ca
Questions regarding FCS privacy policy should be directed to the above-mentioned
officer.
FCS is accountable for all personal information in its possession or under
its control.
4) Use of Personal Information
FCS collects personal information in the normal course of business; such information
may be collected for:
a) The administration of FCS clients as it relates to the goods and services
provided by FCS.
b) The registration of clients or potential clients for seminars, conferences,
marketing campaigns and trade shows.
c) The purchase of services including, but not limited to publications and
use of it for business purposes as necessary.
d) FCS will not use personal information for any purpose other than the purposes
for which it was identified.
5) FCS Clients, Potential Clients and Partners referred
to as “contacts”
FCS may from time to time collect contact information from “contacts”
for the purpose of but not limited to:
Conferences, seminars, trade shows, newsletters, statements, payments and
invoices.
Contacts may upon request by letter, fax or email may, at any time, be removed
from the FCS contact list.
FCS seeks consent for all personal information it collects and uses and discloses
at the time of collection. FCS will request written or consent by email for
information which by it’s nature is considered sensitive, i.e.: credit
card numbers, account numbers, etc. “Contacts” information provided
voluntarily will be considered as consent to the collection, use and disclosure
of personally identifiable information as described in this Privacy Policy.
FCS will not use personal information for any purpose other than in the course
of normal business practice. Consent will be sought or obtained for the use
of personal information to be used for other than the original intent.
6) Limitations and Restrictions on Personal Information
FCS does not collect, use or disseminate personal information except where
individuals have provided the information on a voluntary basis. FCS limits
the amount and type of information collected to information required to provide
the individual with the requested information, regarding FCS products and
or services. FCS undertakes personal information provided with consent will
be kept secure and confidential.
FCS may disclose personal information collected without the knowledge or consent
of the individual for purposes relating to an investigation under, the enforcement
of or the administration of a law or where required by law to disclose the
information. FCS will not provide personal information without the consent
of the individual except as authorized by applicable law.
FCS retains personal information only for the purpose and as long as is necessary
in order to conduct business as it relates to our products and service offerings.
FCS does not exchange, trade or sell personal information with third party
companies or organizations. FCS will however provide to third parties information
with consent where the information is required of FCS outsourced marketing
activities. FCS requires companies or organizations providing marketing services
on behalf of FCS respect our Privacy Policy. Third party companies or organizations
are restricted from using or disclosing personal information for any purpose
other than those purposes for with it was provided.
7) Security and Storage and Accuracy of Personal
Information
FCS respects the privacy of it’s suppliers, clients, potential clients
and partners as such will take every reasonable measures to ensure personal
information remains private and secure. Information collected by FCS is stored
both in hard copy and electronic format. Hard copy information is stored in
locked cabinets and electronic information is protected through the use of:
password protection; virus scans, firewalls, encryption, electronic intrusion
detection. FCS can in no way be responsible or ensure information that it
receives electronically is free from corruption or alteration, again once
received FCS will use password protection; virus scans, firewalls, encryption,
electronic intrusion detection to ensure it’s safety. Access to all
information whether hard copy or electronic is restricted on an as needs to
know basis as required in carrying out normal business responsibilities. FCS
will provide the person information file to the owner for viewing or updating
upon receiving a request form the owner by letter, fax or email. The owner
may also request the purpose for which the information has been collected.
As well who has been provide or has access to the information. Exceptions
to honoring or denial of a request to view personal information may be provided
as defined by the CSA Model Code.
All FCS staff are required to familiarize themselves with FCS privacy policies.
FCS on an ongoing basis in the normal course of business will keep personal
information as accurate, and complete as required for purposes specified,
questions related to purposes specified can be directed to the privacy officer.
To make a request, please send a letter, email or fax addressed to our Privacy
Officer at the address indicated above
FCS will make every reasonable effort to respond to all requests within two
weeks of receiving the request consistent with the terms and conditions the
CSA Model Code.
8) FCS Website – Agreement and Information
By accessing and using materials from the FCS website, sending or posting
materials to the FCS website you agree to the terms of our privacy policy
commitment and to our practices to collect, use or disclose personal information.
The FCS Privacy Policy may be reviewed and updated periodically, these updates
may possibly affect the use of personal information. Information contained
on this site including; facts, data and other information, is to be considered
general in nature, is presented as general information, is subject to change
without notice, and is not intended to be relied on as binding legal advice.
9) Accuracy of the Information on the FCS Website
FCS believes information to be accurate, complete and current when posted,
however FCS cannot guarantee that it will remain accurate or complete with
the passage of time.
FCS is not responsible for direct, indirect, special or consequential damages,
regardless of the cause, arising out the use of information on this website.
FCS provides linkages to our websites and is not responsible for the accuracy,
completeness or relevance of the information on these, the sites the privacy
practices or the content of those sites.