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FCS protecting your information.

 

1) Introduction
FCS is required by Canadian Federal law to Protect the privacy and the confidentiality of personal information – whether by the web, telephone, fax or through our offices.

FCS operates its business on the basis of a corporate privacy policy that dictates the handling of the personal information collected. Our privacy policy ensures the protection of FCS clients and our partners. Our policy and contents comply with the requirements as defined in PIPEDA.

2) Privacy Statement
This Policy deals only with personal information in the possession of Fundy Computer Services Ltd. By definition personal information is information about an identifiable individual, excluding business contact information. FCS from time to time may change its policy and in doing so will update its web site accordingly.

3) Privacy Officer & Accountability
Herb Duncan, President FCS & Privacy Officer
107 Prince William Street
Saint John, NB
E2L 2B2
Telephone - 1-506-653-9727
Fax - 1-506-657-5417
Email – Herb.Duncan@FCS.ca

Questions regarding FCS privacy policy should be directed to the above-mentioned officer.

FCS is accountable for all personal information in its possession or under its control.

4) Use of Personal Information
FCS collects personal information in the normal course of business; such information may be collected for:
a) The administration of FCS clients as it relates to the goods and services provided by FCS.
b) The registration of clients or potential clients for seminars, conferences, marketing campaigns and trade shows.
c) The purchase of services including, but not limited to publications and use of it for business purposes as necessary.
d) FCS will not use personal information for any purpose other than the purposes for which it was identified.

5) FCS Clients, Potential Clients and Partners referred to as “contacts”
FCS may from time to time collect contact information from “contacts” for the purpose of but not limited to:
Conferences, seminars, trade shows, newsletters, statements, payments and invoices.
Contacts may upon request by letter, fax or email may, at any time, be removed from the FCS contact list.
FCS seeks consent for all personal information it collects and uses and discloses at the time of collection. FCS will request written or consent by email for information which by it’s nature is considered sensitive, i.e.: credit card numbers, account numbers, etc. “Contacts” information provided voluntarily will be considered as consent to the collection, use and disclosure of personally identifiable information as described in this Privacy Policy.
FCS will not use personal information for any purpose other than in the course of normal business practice. Consent will be sought or obtained for the use of personal information to be used for other than the original intent.

6) Limitations and Restrictions on Personal Information
FCS does not collect, use or disseminate personal information except where individuals have provided the information on a voluntary basis. FCS limits the amount and type of information collected to information required to provide the individual with the requested information, regarding FCS products and or services. FCS undertakes personal information provided with consent will be kept secure and confidential.
FCS may disclose personal information collected without the knowledge or consent of the individual for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. FCS will not provide personal information without the consent of the individual except as authorized by applicable law.

FCS retains personal information only for the purpose and as long as is necessary in order to conduct business as it relates to our products and service offerings. FCS does not exchange, trade or sell personal information with third party companies or organizations. FCS will however provide to third parties information with consent where the information is required of FCS outsourced marketing activities. FCS requires companies or organizations providing marketing services on behalf of FCS respect our Privacy Policy. Third party companies or organizations are restricted from using or disclosing personal information for any purpose other than those purposes for with it was provided.

7) Security and Storage and Accuracy of Personal Information
FCS respects the privacy of it’s suppliers, clients, potential clients and partners as such will take every reasonable measures to ensure personal information remains private and secure. Information collected by FCS is stored both in hard copy and electronic format. Hard copy information is stored in locked cabinets and electronic information is protected through the use of: password protection; virus scans, firewalls, encryption, electronic intrusion detection. FCS can in no way be responsible or ensure information that it receives electronically is free from corruption or alteration, again once received FCS will use password protection; virus scans, firewalls, encryption, electronic intrusion detection to ensure it’s safety. Access to all information whether hard copy or electronic is restricted on an as needs to know basis as required in carrying out normal business responsibilities. FCS will provide the person information file to the owner for viewing or updating upon receiving a request form the owner by letter, fax or email. The owner may also request the purpose for which the information has been collected. As well who has been provide or has access to the information. Exceptions to honoring or denial of a request to view personal information may be provided as defined by the CSA Model Code.

All FCS staff are required to familiarize themselves with FCS privacy policies. FCS on an ongoing basis in the normal course of business will keep personal information as accurate, and complete as required for purposes specified, questions related to purposes specified can be directed to the privacy officer. To make a request, please send a letter, email or fax addressed to our Privacy Officer at the address indicated above
FCS will make every reasonable effort to respond to all requests within two weeks of receiving the request consistent with the terms and conditions the CSA Model Code.

8) FCS Website – Agreement and Information
By accessing and using materials from the FCS website, sending or posting materials to the FCS website you agree to the terms of our privacy policy commitment and to our practices to collect, use or disclose personal information. The FCS Privacy Policy may be reviewed and updated periodically, these updates may possibly affect the use of personal information. Information contained on this site including; facts, data and other information, is to be considered general in nature, is presented as general information, is subject to change without notice, and is not intended to be relied on as binding legal advice.

9) Accuracy of the Information on the FCS Website
FCS believes information to be accurate, complete and current when posted, however FCS cannot guarantee that it will remain accurate or complete with the passage of time.
FCS is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of information on this website. FCS provides linkages to our websites and is not responsible for the accuracy, completeness or relevance of the information on these, the sites the privacy practices or the content of those sites.